Charles was excellent. He listened to the issues I was having with my car and told me he would need it for a while to see what was going on with it. I dropped off my car the next morning and by around 4pm Charles called and said that my car was ready to pickup. WOW ���� I didn���t expect that am was overjoyed with the news. When I came that evening to get my car back, Charles was able to explain what the technician found in a clear and concise way that I could easily understand and I was completely satisfied with the service he gave me. I am going to recommend your dealership to my friends based on the excellent service from Charles.