Much better service the second time going here. Calling the service department is still an issue. No one answers and it always goes to someone’s voicemail. I’ve learned to ask for a specific person so I can talk directly to a person since I’m not confident that I will be called back. I did request someone to call me via the email confirmation but no one did so I called and got my question answered. Overall it was a better experience.
Steven Cooley was awesome. He made this a great experience. He did everything he could to ensure we got the He exact vehicle we were looking for. He truly cares about the satisfaction of his customers.
Jenna was AMAZING. She was very personable, knowledgeable, and not pushy when showing me vehicles. I would definitely recommend her and this dealership to anyone needing a new vehicle. I am VERY happy with my new Insight.
The service representative was courteous and efficient. It took a little longer than expected to receive the diagnostic on my vehicle, but once it was performed, I was told there was not a problem with my brakes. I received a ride to work from the dealership, and back to the dealership when my vehicle was ready that afternoon. I appreciate the personal service I receive each time I take my vehicle in for service.
Angel Montemayor took his time and helped us with his knowledge and expertise in finding us our new addition to our automobile family of a Chevy Silverado 1500. He was very friendly and listened. He greeted us as soon as we were at the dealership and stayed close upon completion, even helping us set up Onstar n XM Satellite. This is my third vehicle purchase from Autonation Chevrolet on Valleymills Drive. Highly recommended.
My 2014 Chevy Spark broke down Auto Nation employees said I needed a new engine for $7500 the car was worth $4000. I have been a loyal customer to Auto Nation for almost 5 years. When I was exploring my options an Auto Nation employee was very helpful over the phone. However when I went to dealership the experience was different. I felt I was blown off and no one really wanted to help me.