We got a loaner which was nice. Got the ac fixed. Also had the water leak fixed which I was worried about and didnt want to have a moldy smell start to happen in our car. Elster was great kept us informed throughout the process.
Greetings, and thank you so much for the high rating! While we're glad to know that your overall experience went well, we regret that there were aspects of your visit you felt were unsatisfactory. Please feel free to call us directly if you have any thoughts as to how we might be able to improve your experience further.
Zach was very helpful and kept me informed every step of the way from the time I first called about my car until I picked it up. He helped me schedule a shuttle for pick up as well which was extremely helpful.
Hello, and thank you for the positive rating! We will take your comments into consideration for future improvements. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!