Review Details

I initially requested that some other items be addressed while my car was there. It would have been better if I had received a call, text, or email stating that those service would be able to be addressed at the current time. He scheduled a future date and time and handled it well. Also, I noticed on the paper after I signed it that there were services I “declined” but didn’t get a call or text about them. I would have declined them this time around, but I would have followed up with asking that air was put in all 4 tires. I didn’t think I had to since there was an “inspection” but I ended up having to do it myself after I left the dealership. It was too late in the day and I wasn’t turning around. As bad as all this sounds, it’s just feedback. The service was much better than it has been in many months-year and I was hesitant about bringing it here. The turn around time was faster than I thought too. Normally I don’t get my car back until 4-5 hours later. I think it was completed in 2 or less. That’s with videos (which was nice) and updates in between.