I was quoted wait times which were greatly surpassed. This happened both days I came. The first day I was there I had to go ask how much longer since nobody came to update me. My windshield wiper motor went out and they had to order the part, which was fine. But they told me they didn���t have a loner vehicle for me and I had to drive home in the misting rain and it rained the two days after. My baby and myself had to drive 30 minutes home with NO working windshield wipers. This is appalling. How would you like your wife and child driving on the road like that? Worst part about it is the worker didn���t seem to care. He told me that the service center hasn���t been busy due to covid, yet there is no loaner vehicles. That doesn���t add up.